Terms & Conditions

By using our gardening and landscaping services, you agree to the following terms:

All quotes are estimates and subject to change based on site inspection.
We require clear access to work areas and availability of water/electricity if needed.
We are not liable for damage to hidden underground utilities or obstructions not disclosed.
We aim to reschedule in case of weather delays, and will notify you promptly.
Payments must be made as per the agreed terms on invoices.

Quotes

Quotes are valid for 30 calendar days from the date of issue unless otherwise stated.
Quotes are subject to final site inspection. Eden’s Embrace reserves the right to adjust the quote if conditions differ significantly from those described by the client.
Acceptance of a quote confirms agreement to these terms.

We require a minimum of 24 hours’ notice to cancel or reschedule any confirmed work.
Cancellations with less than 24 hours’ notice may incur a charge to cover administrative and scheduling costs.

We aim to deliver our services with care, attention to detail, and in line with the description provided in your quote.
If you are not satisfied with any aspect of our work, please notify us within 48 hours of completion so we can address your concern.
Our guarantee does not cover issues caused by factors beyond our control, such as adverse weather, pre-existing damage, or misuse of treated areas.
Any remedial work or adjustments will be at our discretion and agreed upon with the client.

For questions regarding these terms, please contact us at info@edensembrace.co.uk.